Connect With TechNex
Our team is ready to assist you with any questions about our products, services, or your orders. Reach out and we'll respond promptly.
Contact Information
Our Headquarters
123 Tech Avenue, Silicon Valley
San Francisco, CA 94107
Business Hours
- Monday - Friday 9:00 AM - 6:00 PM
- Saturday 10:00 AM - 4:00 PM
- Sunday Closed
Technical Support
For technical assistance with your products, please visit our support center or call our dedicated support line.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. Average response time is 1-2 business days.
Frequently Asked Questions
Standard shipping typically takes 3-5 business days within the continental US. For international orders, delivery times vary by destination but generally range from 7-14 business days. Expedited shipping options are available at checkout.
You'll receive tracking information as soon as your order ships, allowing you to monitor its progress in real-time.
We offer a 30-day return policy for most items. Products must be in original condition with all packaging and accessories. Some items like software, opened media, and special order products may be excluded. Please see our full return policy for details.
To initiate a return, please visit our returns portal or contact our customer service team.
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. During checkout, you'll see the available shipping options and estimated delivery dates for your location.
Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the recipient.
Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by logging into your account on our website or by contacting our customer service team.
For any delivery issues, our support team is available 24/7 to assist you.
Yes, we offer volume discounts for business and educational purchases. Please contact our sales team at sales@technex.com with details about your order requirements to receive a customized quote.
We also offer dedicated account managers for corporate clients to streamline the ordering process.